Can I buy replacement laces?
Yes, please see shop for laces at the KEEN Online Official Store.
Can I get my KEEN shoes re-soled?
Although we would love to be able to re-sole our favorite KEEN shoes, the technology and construction we use on our outsoles does not permit us to replace them.
Does KEEN offer replacement footbeds?
At this time we do not offer replacement footbeds. We have found that Spenco and Superfeet both offer a good selection of replacement options. It may help to clean your current insoles; just remove them from the shoes and soak them in warm water with a mild detergent, gently scrubbing with a soft brush or washcloth. Try some tea tree essential oil, a non-allergenic natural antiseptic, rubbed into the dry insole.
How do I submit a Warranty Claim?
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