How can I track my order?

TRACK YOUR ORDER 

There are various ways to track your order.

Visit the website:

If you have created an account with us, information about your open orders, tracking and past orders is available online in the My Account section.

Check your email:

You will receive emails regarding the status of your order at the address you entered during checkout. 

Track you order via Yamato website:

Using the tracking number listed in the My Account section of the website (after logging in) or in the Shipment Confirmation Email, please check your package status at Yamato:

   Click here

Contact us:

KEEN’s Customer Service experts can check your package’s status for you. Please contact us at 0120-530-570 or via email at [e-mail].

(If 5 business days have passed since payment but you have not yet received a Shipment Confirmation Email, please contact our customer service.)